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Your team at Datacom Systems is here to help. If you need technical support or assistance with one of our products, simply fill out the form, or feel free to call us:

Phone : +1 315 463 9541

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	Premium	Extended	Standard	Hardware Only
E-mail & Phone Support	24 x 7 x 365	9a-6p ET (M-F)	9a-6p ET (M-F)	9a-6p ET (M-F)
Minor Software & Update Support	Yes	Yes	Yes	No
Major Software & Upgrade Support	Yes	Yes	Yes	No
Hardware Support	Yes	Yes	Yes	Yes
Advance Replacement	Next Business Day	3rd Business Day	Return to Factory	Return to Factory
Product Terms	Replacement product is shipped the next business day*	Replacement product is shipped the 3rd business day*	Product is returned to DSI and repaired/replaced	Product is returned to DSI and repaired/replaced

Datacom Systems Hardware Warranty & Support Agreement

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East Syracuse, NY 13057

info@datacomsystems.com

Sales: 315.463.1585

Support: 315.463.9541

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